On This Episode
- Neal DeNardi approaches pizza making with an “open book” philosophy, believing in sharing knowledge and techniques with others in the industry while emphasizing that high-quality ingredients are essential to great pizza.
- As a restaurant owner, DeNardi prioritizes community connection, affordability and accessibility over exclusivity, wanting Long Bridge Pizza to be “for the masses” rather than a hard-to-get-into establishment.
- DeNardi learned the critical importance of knowing costs “down to the penny” after previously making pricing decisions based on what competitors charged rather than understanding his own business finances.
- He believes in maintaining authentic communication with customers, bringing marketing in-house, and finds third-party delivery services problematic because they lack the quality control of professional in-house drivers.
- Long Bridge Pizza focuses on community outreach through local events, school partnerships, and creating a positive environment where DeNardi regularly conducts quarterly check-ins with staff to support their professional growth and interests.
